Improve your memory with Mindomo.

How does the 30-day Money Back Guarantee work?

We are so confident that you will be satisfied with Mindomo that we back it up with a 100% money back guarantee. If our service doesn't work for you, we will return your money, in full. You can make a refund request by contacting us at sales@mindomo.com. A full refund requires a detailed description of the reasons for your refund request.

Can I change plans at any time?

To change your current paid plan, please contact us at support@mindomo.com and we will give you further instructions.

Does my subscription get auto-renewed?

No. We do not auto-renew your subscription. We will send you an e-mail notification before the expiration date and ask you to renew your subscription personally.

What kind of payment do you accept?

You can make the online payment for your account either through PayPal, wire transfer or credit card. We accept Visa, Mastercard, American Express, Discover, Diners Card International and JCB through our online payment system.

How do I cancel my subscriptions?

All packages are pre-payments for a certain period. After the expiration date, your subscription is automatically cancelled, unless you personally extend it.

Where do you host my data?

All data is hosted in Germany in a professional and secure data center.

Do you do backups?

Yes. All your data is encrypted and backed up daily to a different data center.

Is it possible to add more users on the same plan?

Yes. You can add more users at any time from your "My Account" page.

If I have more questions, where can I find the answers?