Kategorier: Alle - encouragement - appreciation - mistakes - arguments

af Ken Dahlin 4 år siden

167

How to win friends and influence people

Effective interpersonal skills are crucial for building positive relationships and influencing others. Avoiding complaints and focusing on honest appreciation can foster a more supportive environment.

How to win friends and influence people

PERCEPTION

ACTION

CREATING POSITIVE RELATIONSHIPS (winning friends)

LEVERAGING THOSE RELATIONSHIPS (influencing people)

How to win friends and influence people

Winning people over (to your way of thinking)

show
respect / sympathy

for people's

desires

opinions

saying "your wrong" to people
talking negatively

when person absent

quietly degrades trust

arguments

winning argument creates a false sense of entitlement

dramatizing your ideas
admitting wrong

emphatically

quickly

seeing from peoples point of view
in friendly way
over

appeal

to noble motives

throw down challenge

get

allow

people

saying

by asking questions

yes!

immediately

feel

are

theirs

suggestions

ideas

Tactically developing as a Leader

consistently
talk about personal mistakes first

before criticizing other

allow people to save face
begin

with

honest appreciation

praise

calling attention to people's mistakes indirectly

ask questions when delegating
avoid
giving direct orders
make people
make people faults seem easy to correct
make people happy to do as you ask

creating followers

always praise slightest/every improvement
use

encouragement

always give people a fine reputation to live to up to

Making people like you

always
talk about people's

interests

make people feel

important

become
genuinely

interested

in people

remember to
smile (optional)
listen well

encouraging people to speak first often

use person's

name

often

Handling people - Managing Interactions

give
honest
appreciation

put thought into "thank you"

sincere

the quality of being free from pretense, deceit, or hypocrisy.

(no hidden agendas)

don't
condemn
criticize
complain

complaining only influences people who can be controlled by complaining

complaining is a false sense of emplowerment

people become addicted to complaining