CTS - ESI Commercial Product Issue Check List

User Experiencing
Slowness?

Experience Area?

Is it a specific page?

Or is it at specific activity/functionality?

Is it at specific region/location?

Is it for specific type of users?

Technical Area?

Any specific server showing slowness?

Web Server 1 (100)

CPU % average

Memory Usage

W3P Process Usage

CPU

Memory

Disk

No of threads

No of requests queued

Subtopic

Web Server 2 (114)

CPU % average

Memory Usage

Skelta Server 1 (106)

Skelta Server 2 (109)

SQL Server (107)

Other Issues?

User Experiencing
Error or Exception?