Extraordinary Ideas to Improve STC - OOTB Thinking!
Focus on Opportunity AMs
GMs need to be improving their bottom line to enhance the site
In GM meetings, 1 AM per week brought by GM on rotating basis
GM Focused Development Training
GMs responsible for researching 1 self development topic each
Share findings with peers at appropriate meetings
AM Focused Training Classes
AMs need to be continuing their development
Stress Management
Technology
Instruction Sheets
Ease of navigating systems
Queue Management
Negotiating
Quality of Work
Motivational Videos
Weekly; monthly; perhaps at townhall?
AM Focused Q&A around Personal Development
AMs can help eachother and share their best practices
Townhall setting; can hand out prizes for best idea; maybe voted for by peers
What are you doing to improve yourself?
What is the best way that you handle your stress?