No

Leasing Service

r

Lead sourcesFacebook AdsInstagram AdsGoogle AdsProvider Muse Marketing - $7500/moother?Questions

1st Communication AI chatbot, Text, Phone call

r

SourcesFacebook Messengerphone callsEmails / form fillsText messages Questions how will facebook messages be pushed to this service?Is a website required for this?How does a CRM bolt on to collect and store leads?

AI Answer All questions?

r

List of Questions What is rent for this property?Are pets allowed?What is local for restaurants, grocery, night life, etcIs there a bus stop local?How long is your lease for?Do you accept short term leases?How much to move in?Is there parking on site?Is there laundry in the unit?What utilities are included?Does this apartment have air conditioning?When can I move in?Can I schedule a showing?Can I fill out an application What are your income requirements?What are your credit score requirements?Do you accept a co - signer?Do you accept rental assistance?Do you have any other properties available?How many bedrooms / bathrooms does this apartment have?What amenities does your apartment have?Can I speak with a Leasing Agent?

Yes

Lead Further Interested?

Yes

Send Application link

App Filled out?

No

Send follow up email + text 2X to re-engage + add to monthly mailer for future rental options. + Personal Call to follow up?

Yes

Internal Property MGT Review

Approved?

No

Send a follow up email stating why application was not approved. Suggest to re apply if conditions can be corrected.

Yes

Suggest Self showing

Accepted?

Yes

Send link to the self showing app

Showing Completed?

No

Leasing agent to follow up as to why it was not done/ answer any questions or suggest in person showing.

Leasing agent to schedule in person showing if needed.

Yes

Lead interested in signing lease?

No

Leasing agent to follow up as to why they are not interested + suggest other rental options+ add to monthly mailer for other rental apartments in the future.

Yes

Send Link To complete credit and background check.

Check Complete?

Yes

Internal Property Manager Approval

Lead Approved?

No

Email sent + property manager reach out to explain why they were not approved. suggest alternative options if available.

Yes

Property Manager sets up Buildium Account + sends link for pre move in steps

Steps Complete

Yes

Property Manager to draft Lease with correct inputs + send out

Signed?

Property Manager to follow up to have tenant complete.

Yes

PM Follow up +Email sent to tenant for self move in option + access codes + keys + internet codes + mail keys etc

Tenant moved in?

No

PM to call and follow up on move in date.

Yes

Send follow up email asking if there are any issues on move in.

Any Issues to address

Yes

PM to follow up and show tenant how to put in maint request into buildium / solve other issues.

No

Set Reminder to follow up in 30 days to see how tenants are doing. email / text / phone call.

No

Property Manager to follow up for tenant to complete + assist

Pre Move in steps

Security Deposit option Selected and paid.

Internet Speed level Selected.

HVAC temp range selected.

Renters insurance policy selected + Paid

Pet Moving in?

Yes

Send link for pet leasing background check

Utility Set up and transfer completed

Set up Buildium texting

No

Send Follow up email to complete check.

Leasing Agent to reachout to try and resolve any issues.

No

Leasing agent to follow up with phone call to suggest an in person showing / gain more details as to why it was not accepted.

Leasing Agent to schedule in person showing if needed.

No

Add them to monthly Mailer for future rental options.

NO

Send lead direct number to leasing agent.

Digital on-line face