ANALYZES AND SYNTHESIZES WORKFLOWS WITH THE OBJECTIVE OF IMPROVING LABOUR PRODUCTIVITY
- REPLACING RULE OF THUMB WITH SCIENCE - HARMONY IN GROUP ACTION - CO-OPERATION - MAXIMUM OUTPUT - DEVELOPMENT OF WORKERS
FREDERICK W. TAYLOR (1856-1915)
1. SCIENTIFIC APPROACH TO BUSSINESS MANAGEMENT AND PROCESS IMPROVEMENT
2. IMPORTANCE OF COMPENSATION FOR PERFORMANCE
3. BEGAN THE CAREFUL STUDY OF TASKS AND JOBS
4. IMPORTANCE OF SELECTION CRITERIA BY MANAGEMENT.
BEHAVIORIST SCHOOL (1950)
MAIN EXPONENTS AND THEIR CONTRIBUTIONS
ABRAHAM MASLOW
THE MASLOW PYRAMID, WHICH REFLECTS THE UNIVERSAL NEEDS OF SOCIETY
DOUGLAS MCGREGOR
* THEORY X * THEORY Y
FREDERICK HERXBERG
THE THEORY OF TWO FACTORS
SYSTEMS SCHOOL (1954)
NORBERT WIENER
HE DEVELOPED THE MATHEMATICAL THEORY OF COMMUNICATION AND CONTROL OF SYSTEMS THROUGH THE REGULATION OF FEEDBACK (CYBERNETICS)
CHESTER BARNARD
HE APPLIED HIS KNOWLEDGE OF PSYCHOLOGY AND SOCIOLOGY IN NEW JERSEY BELL TELEPHONE
CONTINGENCY SCHOOL (1950's)
THEORY OF CONTINGENCY
TRIES TO RESPOND TO CONTINGENCIES OR DAILY SITUATIONS OF AN ORGANIZATION, COMPANY, INSTITUTION OR GROUP OF PEOPLE WHO WORK TO ACHIEVE COMMON GOALS
THEY WRITE ABOUT THE PERSONAL SUPERAION OF THE INDIVIDUALS AND DETERMINED THAT PEOPLE INTENDED TO GET MORE THAN JUST REWARDS OR INSTANT PLEASURE. SINCE POEPLE HAVE COMPLEX WAYS OF LIFE THEN THE RELATIONSHIPS IN THE ORGANIZATION MUST SUPPORT THAT COMPLEXITY
FRANK GILBRETH (1878-1972)
HENRY GANTT (1861-1919)
THIS THEORY SEES THE ORGANIZATION LIKE A SYSTEM MADE FORM OTHER SUBSYSTEMS THAT ARE INTERRELATED, TAKING INTO CONSIDERATION THE INTERNAL ASPECT AND THE ORGANIZATIONS ENVIRONMENT
-SYSTEMS EXIST WITHIN SYSTEMS. -THE SYSTEMS ARE OPEN. -A SYSTEMS FUNCTIONS DEPEND ON ITS STRUCTURE.
GENERAL SYSTEMS THEORY
JOAN WOORWARD
IN THE 1950'S HE RESEARCHED ON THE ANALYSIS OF HOW THE CLASSICAL ADMINISTRATIVE PRINCIPLES WERE APPLIED IN THE DIFFERENT GROUPS OF COMPANIES IN WHICH THEY DIVIDED THEIR SAMPLE IN:
LOW PERFORMANCE
AVERAGE PERFORMANCE
HIGH PERFORMANCE
1. HE USED THE CINEMA TO ANALYZE AND IMPROVE SEQUENCES AND MOVEMENTS OF THE WORK
2. HE DEVELOPED MICROMOTION STUDIES BASED ON THERBLIG'S (SYMBOLS TO REPRESENT MANUAL WORK)
3. HE DEVELOPED A CODE OF SYMBOLS TO DIAGRAM THE FLOW OF ANALYSIS OF THE WORK PROCESS.
1. THE GANTT CHART, IT CONSISTS OF A DIAGRAM IN WHICH THE HORIZONTAL AXIS REPRESENTS THE UNITS OF TIME, AND THE VERTICAL AXIS RECORDS THE DIFFERENT FUNCTIONS, INDICATING THE DIFFERENT TIMES THAT EACH ONE REQUIRES.
3. HE EMPHASIZED THE IMPORTANCE OF EDUCATION AND TRAINING FOR THE BETTER DEVELOPMENT OF WORKERS
