Most innovative TIO

Staff

Skills

Languages

Englsih

Spanish

Chinese

Communication

Smiling

Polite

Kind

Good speaker

Number

1 employee per 5

2 Host

1 tech expert

2 Supervisers

1 security men

Maintenance + cleaners

1 managers

1 owner

Profile

Under 30 y.o

Gender

Parity

Good aspect

Requirement

Graduaded

Tourism

Hospitality

Philology

English

Chinese

Spanish

Language certificate

Level

B2

C1

C2

Minimum experience in costumer service

Resources

Technologies

Virtual reality

Interactive maps

Computers for clients

Modern software

Suppliers

Sustainable

Quality

Price whole sale

Direct relations with public transport

Offers

Information about tourism

Updated information

Marketing

Online

Official tourism websites

Social network

Instagram

Youtube

Facebook

Own web page

24/7 assistant

Clear

No ad

Offline

Flyers

Participation in congresses and events

International

National

Ad in public transport

Signs in our area

Sujet secondaire

Info point in airports and train stations

Management

Friendly team

Good atmosphere between employees

Human Resources

Vacation

Incentives

Abroad programs

Team building programs

Incentives Trips

Promotion

Working schedule

Extra paiements

Good insurance

Social polices

Design

Equipements

Confortables sofas

Mobile chairs and tables

TV's

Poofs

Souvenirs

Elevator

Moving staircase

Colors

Beige

White

Light colours

Space management

3 floors

1st floor

Cafeteria with local products

Tech room

lounge

Souvenirs shop

2nd floor

library

Deep information

3rd floor

Kids room

Back office

Location

City center

Good building

Good accessibility

5 min from metro

Adaptability

Wheel chair

Blind and deaf translation

Parking

For car

For bikes

For moto bikes