OB

OB

Chapter 1

What are organizations ?

What is organizational behaviour ?

Why study organizational behavior ?

How much do you know about organization behavior ?

Goals of organizational behaviour

Early prescriptions concerning management

the classical view

Bureaucracy

The human relations movement and a critique of Bureaucracy

The Hawthorne studies

critique of Bureaucracy

The human relations movement

What do managers do ?

Managerial roles

Interpersonal roles

information roles

decisional roles

Managerial activities

routine communication

traditional management

networking

human resource management

managerial activities and sucess

Managerial agendas

agenda setting

networking

agenda implementation

Managerial minds

International managers

contemporary management the contingency approach

diversity - local and global

employee - organization relationships

a focus on quality , speed , and flexibility

talent management

corporate social responsibilities (CSR)