The Management Environment

Advance of tech make work more efficient and improve available info & comm.

Technology

Any equiment or tools designed to make work more efficient

Intranet

Private network comp that uses internet and only accessible by orgn member

Parochialism

Narrow focus in whic manager see things only trhu their own eyes and from their own perspective

All countries have their own values, morals, customs, political, economic sys and laws. Which cann affect how a biz is managed

Studied diff in cluture and found that managers & employee vary on five value dimension:

Power Distance

Individualism vs Collectivism

Achievement vs Nurturing

Uncertainty Avoidance

Long term vs Short Term Orientation

Global Leadership & Orgn B'viour Effectiveness

Ongoing cross cultural investigation of leadership and national culture

Assertiveness

Future Future Orientation

Gender Differentiation

Uncertainty Avoidance

Power Distance

Individualism

In group collectivism

Performance orientation

Humane Orientation

Family Friendly Benefits

Benefits that provide employee more flexibility at work, accomodating their needs for work/life balance

Contigent Workforce

Part time, temporary and concontract workers who are available for hire on as an needed basis

Ways in which ppl in a workforce are similar and diff from one another in terms of gender, age, race, sexual orientation, ethnicity

Global Village

Concept of boudaryless where all good and services produced and mkt worldwide.

Multinational Corporation (MNC)

Any type of international comp maintaion operration in several country

Multidomestic Corporation

Any type of comp that maintains operations in multitple country

Global Corporation

MNC that centralizes management and other decisions in the home country

Transnational (Borderless) Orgn

Structural arrangement for global orgn that eliminates geo barriers

Orgn Go Global

Global Sourcing

Purchasing materials and labor from around the world that is cheapest

Exporting

Making product donestically but sell it internationally

Importing

Acquiring product made abroad and selling them domestically

Licensing

A right, for a fee, to make or sell its product using specific tech or product specification

Franchsing

An orgn gives another orgn the right to use importing its name and operating method

Global Strategic Alliance

Partnership btw prgn and a foreign partner comp in which resource and knowledge are shared

Joint Venture

Specific type of strategic alliance in which partner agree to form seperate orgn for some business purpose

Foregin Subsidary

Direct investment in a foreign country that involves setting up a seperate and ilndependent facility

Green Management

Managers recognize and consider the impact of their orgn and its and its practices on the natural environment

Ideas being environmentally friendly

Social Responsiblity

Biz firm intention, beyond its legal and economic obligations, do the right things

Social Obligation

Firms engage social actions, obligations to meet certain economic and legal resposiblities

Social Responsiveness

A biz firm engages in social actions in respone to some popular social needs

Customer Service

Resposive Culture

Tyoe of employee (friendly, outgoing)

Employee need freedom to meet changing cust service

Employee must be empowered with decision discretion

Employee must be a good listener

Quality Improvement

Continuous Improvement

Orgn commitment to contimually improving the quality of a product or service

Kaizen

Japanese term for an orgn commitment to continuos improvement

Work Process Engineering

Radical or quantum change in an orgn