Tourism System
Concepts
What is tourism?
Movement of people to places

Staying for less than a year
Residents and visitors meet

Different from home
What is a tourist?

Overnight visitor
Reasons for tourism
Personal

Business

Types of tourism
Domestic tourism
Activities of a resident visitor within the country of reference
Inbound tourism
Activities of a non-resident visitor
Outbound tourism

Activities of a resident visitor outside the country of reference
Other variations

National (Domestic/Outbound)
International (Inbound/Outbound)
Internal (Domestic/Inbound)
Other definitions
Tourism product

Tangible and intangible elements

Create experiences

Is priced and sold
Tourist destination

Where visitors stay at least overnight
Includes tourism product

It has administrative boundaries
References
Subtopic
González-Tourís, M. Ascanio, M. (2018). Introducción al Turismo en Inglés. Unidad I: Marco Teórico. Theoretical Framework for the Tourism Sector. Universidad Metropolitana.
González-Tourís, M. Ascanio, M. (2019). Unidad 2: Viajes y Turismo: Componentes y Servicios. Components of the Travel Industry. Universidad Metropolitana.
González-Tourís, M. Ascanio, M. (2019). Unidad 2: Viajes y Turismo: Componentes y Servicios. Hotel Industry basic terms. Universidad Metropolitana.
Components of the industry
Core components
Attractions
Natural
Cultural
Transportation and infrastructure

Sufficiency and quality
Accommodation and basic services
Accessibility, variety, entertaining.

Destinations identity
Tourism development and promotion

Information, plans, brands.
Ancillary services
To make the trip comfortable and safe

Insurances and local services
Others (Part of the stakeholders)
Distribution channels
Types of tourists
The communities (residents)

The government (They regulate, encourage, limit)
Tourism framework
Tourism superstructure
Organizations to improve the experience

National
International
Tourism organization

For international cooperation between governments
The gain of power and credibility

Tourists get benefits from them
Types of organization

National

International
Regional

From public, private or mixed sectors
Example of organizations

UNWTO

WTTC

IATA (International Air Transport Association)
Hotel industry
Deals with all guests necessities
Communication skills

Provide good quality
Improve tourists experience
English is a universal language
Characteristics
Every hotel needs to have variety

Room choices

Services available

staff structure