ISO 9000
Advantages
Quality is maintained
ISO registration also has a significant bearing on market credibility as well.
Can increase customer confidence and satisfaction
May facilitate trade and increased market opportunities
Opportunity to compete with larger companies
Requirements of standard
Product realization requirement clause
Planning of product realization,Customer related process and
Customer communication.
Resource management requirement clause
Competence, awareness and training,
Infrastructure and Work environment.
Management responsibility clause
Customer focus,Quality objective,
Quality policy and
Quality management system planning.
Measurement, analysis and improvement clause
Analysis of data and
Continual improvement.
Quality Management System
General requirements,
Documentation requirement and
Quality manual.
Conclusion
To ensure Malaysia on the right track of having the best of quality of products and services.
To ensure the quality product and service realiable with the world needs.
ISO 9000 Series
ISO 9004
Guidelines for the applications of standards in quality management and quality systems.
ISO 9003
Quality assurance in final inspection and testing.
ISO 9002
Model for quality assurance in the production and installation of manufacturing systems
ISO 9001
Model for quality assurance in design, development, production, installation and servicing.
Explains fundamental quality concepts and provides guidelines for the selection and application of each standard
Introduction
Is related to quality management systems and designed to help organizations ensure that they meet the needs of customers and other stakeholders while meeting statutory and regulatory requirements
ISO 9000 deals with the fundamentals of quality management systems, including the eight management principles on which the family of standards is based.
ISO 9000 can help a company satisfy its customers, meet regulatory requirements and achieve continual improvement. It provides the base level of a quality system, not a complete guarantee of quality.
Background
Published in 1987
Based on BS 5750 series standards from BSJ
