SFw of Hotel and Accommodation Services
Training programmes for skills upgrading
Provide information on skills acquisition that are available for new entrants and in-service personnel to acquire skills and competencies required for various job roles in the Hotel and Accommodation Services sector.
In-service employees
To see list of training programs for in service employee
New Entrants
To see list of training programs for New Entrants
Existing and emerging skills
Critical Core Skills (CCS) (previously known as Generic Skills and Competencies) (GSCs)
A) 16 Core Core Skill-It is transferable and can be applied to all sectors B) Enable individuals to be employable and employed
Staying Relevant
Thinking
Critically
Interacting with Others
Critical Core Skills (CCS) - previously known as Generic Skills and Competencies
It refers to the job-specific knowledge, skills and abilities that a person needs to have to perform the various tasks.
Career pathways/Occupations and job roles
Has 4 Tracks
Skills Map has 38 Job Roles
Skills and Competencies
Key Tasks
Critical Skills Functions
4) Sales and Marketing
3) Revenue and Distribution
2) Front Office
1) Housekeeping
Vertical and lateral progression for advancement
Sector information
workforce profiles for the sector
skills and competencies
occupations, job roles
career pathways
trends