Kategorien: Alle - teams - procurement - onboarding - support

von Morales Morales Vor 3 Jahren

243

TcX - Supporting Teams

A variety of professional roles and teams are involved in supporting the implementation and success of Teamcenter X, an advanced software tool. Key figures include principal architects, product owners, and service specialists, all contributing to different aspects of the project.

TcX - Supporting Teams

Supporting Teams

CAAs

LCS

Crawford, Mark
Subramani, Bala
Hari Karunkaran

SMEs

ECAD
Finkelstine, Joe - Product Owner
Schindler, Tom
Nair, Rajesh Raghunandan
Teixeira Pereira, Albino
Deshazer, Brian - Presales
Start Package Scoping
Leins, John - Principal Architect (Global LCS)

Pawar, Nikhil - Services

Sivaraj, Manokaran - Services

Procurement Team

Sysops
Ahmed Khan, Mazher
SaaSops
Sharma, Amit - Architect
Gawande, Deepali - Architect
Ahmed Khan, Mazher - DM
Chaugule, Ravindra - DM

Teamcenter X Customer Success Plan

Teamcenter X

Support
Value Generation
Goal and Objective Call
Subtopic
Teamcenter X Setup
Intro to new Tool
Send info to current product Ownership?
"Intro to Teamcenter X" Call
Send link to Trial

Onboarding and Addoption best practice

Reduce frustration
Shorten the time to value generated
Why did I buy?
Get going (How to deploy)
Make sense of what they bought