ASP pages using AgentState
agentfunctions.asp
SetStateEx
acd_calltransfer.asp
OM-3893
acd_calltransfer_networkdisconnect.asp
OM-3894
acd_calltransferaway.asp
acd_calltransferbusy.asp
acd_calltransferdtmferror.asp
acd_calltransferhangup.asp
acd_transfer_retry.asp
calltransferred.asp
acd_endcall.asp
OM-3896
parse_signal.asp
OM-3901
parse_signal_outbound.asp
OM-3910
outbound_transfer.asp
OM-3897
outbound_transfer_failed.asp
dest_call_transfer.asp
SetState
settransferagentready.asp
NO STORY NEEDED - simple method, reproduce in each story that requires it
acd_endcall.asp
acd_transfer_retry.asp
do_holdcall_reconnect.asp
dest_call_transfer.asp
Called by InitialiseOutboundCall.aspx
clear_state_outgoing.asp
Called by dest_call_transfer.asp
CreateTimerForSetAgentReady
acd_calltransfer.asp
acd_endcall.asp
parse_signal_outbound.asp
outbound_transfer.asp
dest_call_transfer.asp
calltransferred.asp
parse_signal.asp
AreNoAgentsLoggedIn
acd_submitqueueing.asp
STORY NEEDED FOR ACD PAGES?
acd2.asp
GetState
acd_calltransfer.asp
acd_endcall.asp
outbound_transfer.asp
clear_state_outgoing.asp
dest_call_transfer.asp
GetMajorState
acd_calltransfer_networkdisconnect.asp
acd_calltransferaway.asp
acd_calltransferbusy.asp
acd_calltransferdtmferror.asp
outbound_transfer_failed.asp
GetMinorState
acd_calldivert.asp
OM-3902
acd_calltransfer.asp
acd_endcall.asp
outbound_transfer.asp
dest_call_transfer.asp
SetStuckBusyPaymentIVRReady
divert3.asp
STORY NEEDED? might be able to kill this function
stoprecording.asp
agentfunctions.vb
ChangeState
WebService.asmx (SCS.Web)
MonitorCall
WebService.asmx (SCS.Web)
SetStateEx
acd_afterstate.aspx.cs
RouteFromIvrToCallCentreRunner.cs
SetState
AgentFunctionsWrapper.vb
SetState
clear_state.aspx.cs
SetStateEx
OutboundInitiatorDecorator.cs
clear_state.aspx.cs
COMAgentTelephonyWrapper.vb
SetStateEx
getPopFunctions.inc
GetAgentState
getpop.asp
STORY NEEDED? Used in
ContactHub to set tabs
Other things to look at
AgentModifyField
used to change other
properties of agentstate
outbound_reconnect.asp
stoprecording_transfer.asp
destroyer.asp
reconnect.asp
stoprecording.asp
stoprecordinginitial.asp