Reporting

Monthly Reporting

For Subsidiary Mgmt Section

Monthly Format

Cover page

Forecast

Existing

Challenge A

Challenge B

Challenge C

KPI

Nissen

1)ハンドル件数期間達成率

2)出勤率

3)B&P金額

4)離職率

5)有給疾病休暇取得率

EM

1)離職率

Choju

1)ハンドル件数期間達成率

2)処理ミス件数

3)アップセル達成率(if any)

JP1

要員稼働率

AR Index

Financial statements

BPO Monthly Repoting

Cover page

Sales total

Existing actual

Challenge A

Challenge B

Challenge C

Mgmt topic

Operation topic

Revenue by projects

Operatng profit by projects

Topic

To-do update

Appendix: Sales pipenine

Weekly Reporting

Sales pipeline

New project

Client name

Revenue

Profit

Operation Type

Client / TCI window

Start date

Updated of not

TCT Person in charge

Raised date

Time Control

1-month passed

2-month passed

Status Control

Challenge A

Challenge B

Challenge C

Recruting Request

r

HR採用部門への情報連携・アップデート

Initial set-up

PM

TCI PM

TCT PM

SV

Leader

Agt

Monthly operation

MGR

SV

Leader

Agt

KPI

Existing project

KPI

Nissen

1)ハンドル件数期間達成率

2)出勤率

3)B&P金額

4)離職率

5)有給疾病休暇取得率

EM

1)離職率

Choju

1)ハンドル件数期間達成率

2)処理ミス件数

3)アップセル達成率(if any)

JP1

要員稼働率