Order Fulfillment - Bnar Amir
Engineer to Order
Product Inquiry
Sales Quote
Order Configuration
Order Booking
Order Acknowledgement
Invoicing / Billing
Order Sourcing / Planning
Order Change
Order Processing
Shippemnt
Delivery
Settlement
Returns
Product Inquiry
Initial inquiry about offerings, visit to the web-site, catalog request
Sales Quote
Budgetary or availability quote
Order Configuration
Where ordered items need selection of options or order lines need to be compatible with each other
Order Booking
The formal order placement or closing of the deal (issuing by the customer of a Purchase Order)
Order Acknowledgement
Confirmation that the order is booked and/or received
Invoicing / Billing
The presentment of the commercial invoice / bill to the customer
Order Sourcing / Planning
Determining the source / location of item(s) to be shipped
Order Change
Changes to orders, if needed
Order Processing
Process step where the distribution center or warehouse is responsible to fill order (receive and stock inventory, pick, pack and ship orders).
Shippemnt
The shipment and transportation of the goods
Delivery
The delivery of the goods to the consignee / customer
Settlement
The payment of the charges for goods / services / delivery
Returns
In case the goods are unacceptable / not required