Production process mapping questionnaire

previous step, following step

manual or automated ?

input and output

frequency ?

type

raw data

documents

quality

how are the data validated ?

where do they come from ?

way of delivery ?

format

electronic ?

paper ?

resources

technical

systems & tools involved

human

how many ?

roles ?

groups ?

skills needed ?

location ?

partial metrics & quality standards

duration

frequency

restart / rework loops

Amount of data

do the benchmarks exist in all values?

reqular administration tasks

handling of business events

new supplier

error handling

purpose

general

assumptions

constraints

input, output of whole process

reports

Subtopic

dashboards

format

document

graph

can we see the screenshots ?

main phases

purpose

e.g.

aquisition

data-gathering

pre-processing

formatting

bridging

post-processing

....

warehousing

BI

input, output of each

roles & systems

which roles take part ?

local

central

location ?

which systems perform ?

business rules

what are the written / not-writen rules for each phase ?

exceptions & procedures

frequency

special events

restart loops

rework loops

quality-check loops

metrics & quality standards

as-is

benchmarks

to-be (vision)

SLAs

any other requirements

business

technical

human

where are start, stop, restart, rework points ?

where are the main decision points ?

what are the transportation methods ?

mandatory

not-mandatory

what are the documents entering and leaving each process step ?

where are the main inventory/storage points ?

responsibitilies / skills for each step?