Evaluation Based on Critical Systems Heuristics
When to use CSH
Goal planning
Objective planning
Ideal planning
Why use CSH
3 Reasons
Securing improvement provides the driving principle for evaluation.
Key dimensions of any purposeful system of interest.
Value judgements are made transparent
Subtema
Toolbox
Groups
Control: decision maker, resources, decision environment.
Motivation: beneficiary, purpose, measure of success.
Legitimation: witnesses, emancipation, worldview.
Expertise: expert, expertise, guarantor.
Grouped by 4 mainly sources: motivation, control expertise, and legitimacy.
The Technique: Doing a CSH evaluation
Process
Identify the system of interest, make notes on your own role.
Attempt to locate where it fits within the three level hierarchy of planning. Identify stakeholders.
Monological and dialogical. Final evaluation has to be written up in a clear arrive form.
Skill in CSH-based evaluation arises from practical use of CSH questions.