SFw of Hotel and Accommodation Services

trends

career pathways

occupations, job roles

skills and competencies

workforce profiles for the sector

Vertical and lateral progression for advancement

Has 4 Tracks

1) Housekeeping

2) Front Office

3) Revenue and Distribution

4) Sales and Marketing

Skills Map has 38 Job Roles

Critical Skills Functions

Key Tasks

Skills and Competencies

Skills and Competencies

Critical Core Skills (CCS) - previously known as Generic Skills and Competencies

It refers to the job-specific knowledge, skills and abilities that a person needs to have to perform the various tasks.

Critical Core Skills (CCS) (previously known as Generic Skills and Competencies) (GSCs)

A) 16 Core Core Skill-It is transferable and can be applied to all sectors B) Enable individuals to be employable and employed

Interacting with Others

Thinking
Critically

Staying Relevant

Provide information on skills acquisition that are available for new entrants and in-service personnel to acquire skills and competencies required for various job roles in the Hotel and Accommodation Services sector.

New Entrants

To see list of training programs for New Entrants

In-service employees

To see list of training programs for in service employee