TQM

Origin of TQM

Created in the USA in order to improve production

Teaching of how to develop design/quality/testing/sales

“Quality assurance”

Declining of causes of failures

Redesign of the production procrss

“Lean manufacturing”

Pull procesing

Quality of work

Continuous improvement

Flexibility

Long-term relationship

“Six Sigma”

Improvemnt of manufacuring process

Focuses on quality

Japanese model of TQM

Kaizen

Atarimae Hinshitsu

Kansei

Miryokuteki