Discipline of Teams

Discipline of Teams

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The Discipline of TeamsJon R. KatzenbachDouglas K. SmithHarvard Business ReviewJuly-August 2005 p. 1-9

Definition

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"a small number of people with complementary skills who are committed to a common purpose, set of perofrmance golas, and apprach for which they hold themselves mutually accountable."

Teams are not working groups because they require both individual and mutual acocuntability

A team is more than the sum of its parts

Usually smaller groups

Elements

common commitment and purpose

Develop direction, momentum, and commitment by working to shapre a meaningful purpose

Most successful teams shapre their purposes in response to a demand or opportunity put in their path

The best teams invest a tremendour amount of time and effort exploring, shaping, and agreeing on a purpose that belongs to them both collectively and individually

Translate common purpose into specific performance goals

performance goals

Goals help define a set of work products

Specificity facilitates clear communication and constructive conflict

Attainability of golas helps team maintain their focus

complementary skills

Technical or functional expertise

Problem solving and decision making skills

Interpersonal skills

mutual accountability

Types of teams

Teams that recommend things

Challenges

get off to a fast and construcive start

dealing with the ultimate handoff

Teams that make or do things

Teams that run things

Challenges

Determining whether a real team approach is the best one

Performance

Establish urgency, demanding performance standards, and direction

Slect members for skill and skill potential, not personality

Pay particular attention to first meetings and actions.

Set some clear rules of behavior

Set and seize upon a few immediate performnace oriented tasks and goals

Challenge the group regularly with fresh facts and information

Spend lots of time together

Exploit the power of positive feedback, recognition, and reward