With Finance department ( Mohammed barbar ) i talked to sara and i need to make the base of the comision plan ( new account , current accounts , number of new account , what amount per month and why + is it better to make it qurter base or monthly base + for non key account manager what is the sceam
Achieve the sales target
Optimize the sales team
Find abnormal variance in sales performance and address it.
Find a pipeline management system
Each RM should have a pipeline
Understand the biggest reason for churn
set merchect and transaction target for each RM
Understand the current sales potion
Get portfolio analysis from each RM
r
info requested from ala and the team
create market segmentation
Explore opportunity in the market
Find out what are the untapped areas in the segment or market
Gain Complete visibility
Visibility on Sales reporting
Customers ask for Special rate !
Enhance merchet satisfaction
Add your text
Add your text
HR
e1
Hire new relationship managers (3)
c1NA
Training
r
Training with Hadi Yousef in HR
Department Restructure
NAr
no change at this point till i develop the department and have better understanding of all functions
Enhance JD for Relationship managers
2024 manpower Plan
Salary
KPI
r
what is the job of key account and what is the job of partnershim manager and what is the KPI
Fix the reporting line in system for the team
fix team titles
r
Eng. Ala (Business Intelligence Managerto be discussed with HR and create new roles for new joining i need to start creating JD for this new title / position
Team Vacation balance with alanoud
Sep20-Sep20
IT
Reporting
r
Im working with Eng. Ala to enhance the current report and create new ( on going )
Create a working mechanism for merchants to request retail devices through the MMS system.
r
there is email from hanadi on sep 7 ( FW: MMS update)
Tasks
Contact Natcom ( Hikmat Mahmoud)
NASep20-Sep20r
there is email from anas on sep 7 ( FW: SalesBuzz Customers) wafting to have clarity on the approach
Each RM will prepare a portfolio
All systems with issues ( Ala)
AASep26-Sep28
Fix MMS Account authority to manager ( MMS not ready ) Eng.Ala Sap HR, C4C for pipeline and Sap on hold , Uacadmy on hold from hr till oct 2023
Sep18-Sep18
Ghazi to prepare link for alraida and i will call khaild to give him the info
Sep25-Sep25
send daily follow up email to the team
NASep20
list all competitors in the market with ala
Sep26-Sep27
Create a list of customers with a Big portfolio ( hug installed terminals , hug transactions ) to transform it to Key account.( eng ala)
Sep21-Sep21
Create a list of Pending Merchant ( uncompleted registration ) to support them to onboarding. ( ala)
Sep21-Sep21
Customer under old sales ID ( old KAM) need to meagre to be under current sales ID.
