Leadership Map
Customer understanding
Understand current field performance
Work with PLM to gather field outage/E1 metrics
Perform RCA's on top issues
Work with Customer operations to evaluate their network growth / maintenance plans
Explore new opportunities
Work with Customer technology group/PA to understand Customer growth plans
Evaluate opportunities for new customers/ increase market share
Get CAPEX and OPEX informaiton of lead custoemrs to evaluate cost reduction projects for increasing margins
Financial planning
Review Capital / Expense items
Take action if overspend,
Review Resource spend/ profile for this year and next
Align the resource profile with projections for next year.
Ensure Buget aligns with that allocated.
Product Development
Invest/Maintain good Product Development Enviornment
Identify areas of improving productivity, e.g reduce compile times etc.
Invest in Lab/Tools infrastructure
Automate labs / test for quick test/ continous testing
Use labs 24*7 for good test coverage and max efficiency
People
Improve ESAT/Motivation
Understand drivers
Take actions to improve ESAT and increase retention
Involve / Empower team
Create a fun/energetic enviornment
Communicate
General
Have one on one meetings to review aspirations/issues/concerns
Have AEM's to reveiw general dept philosphies/principles/roadmaps etc.
Skip level meetings to reveiw issues/concersn from extended teams
Product/Project related
Knowledge sharing sessions on produc/project
Email/Newsletter on overall produc/project and general info.
Tranining / Competence Development
Identify training plan for the year
IDentify soft skills to be taught
Change adaptbility
Leadership
Effective Comm
Technical skills to be learnt
LTE/IPV6
Agile/PMP
Organization Structure
Establish Crediblity/Trust
Open communication
Identify people mgr/coach /mentor
Form Small / efficient teams
Establish independent / self contained teams
Empower teams
Remove obstacles in fast/effetive decision making
Ensure corss functional co-operation
Encourage teams to mingle and be friendly
Remove barriers/silos in org structure
No interface taams/roles
Encourage Innovation
Keep up with tech trends
Make time for innovation
Fund innovation
Coach/Mentor
Groom your leaders
Have a buisnes continuity plans, with backups identified
Reward/Recognize
Encourage culture for feedback and postive recognition
Project /Release Development
Develop estimates and project plans
Track forecast Vs Actuals project plans for historical data in future
Adapt to churn based on early customer feedback
Track status of projects on a weekly basis
Report progress to higher ups, and ohter inferface teams.
Identify issues/risks and come up with mitigation plans
Establish accountability at team level
Ensure resources are trainied and have the required infratsturcure
Communication
Have appropriate communication like status meetings etc t
Dash board/bulletin to communicat status/top issues
Explore innovative ways to improve time to marrket
Keep track of quality issues to nesure the product meets the qulaity criteria.
Communicate the vision and establish the urgency that is needed.
Process Manager
Make team aware of the development process
Verify team is following the process
Improve process by eliminating waste
Update process by tracking actual needs and churn
Establish metrics on success and areas of improvement
Strategy/Prodcut Evolution
Evaluate DEsign for Supportability/Ease of use opportunities
Evaluate needs for maintianing and improving quality in all areas
Evaluate opportunities based on standards and other sources to evolve product to satisfy future customer needs.
Leadership Framework
Buisness
Customer Undersanding
Planning and Exceution
Thought
Strategic thinking
Innovate
People
Bring the best in all
Motivate / Enaget people
Influence
Organizational
Breakdown silos
Mobilize teams
Change Adaptability
Self
Develop one self
Be adaptable