OB
Chapter 1
What are organizations ?
What is organizational behaviour ?
Why study organizational behavior ?
How much do you know about organization behavior ?
Goals of organizational behaviour
Early prescriptions concerning management
the classical view
Bureaucracy
The human relations movement and a critique of Bureaucracy
The Hawthorne studies
critique of Bureaucracy
The human relations movement
What do managers do ?
Managerial roles
Interpersonal roles
information roles
decisional roles
Managerial activities
routine communication
traditional management
networking
human resource management
managerial activities and sucess
Managerial agendas
agenda setting
networking
agenda implementation
Managerial minds
International managers
contemporary management the contingency approach
diversity - local and global
employee - organization relationships
a focus on quality , speed , and flexibility
talent management
corporate social responsibilities (CSR)