Shopify & QB Needs

Training

Quickbooks

How to create customer

How to create/edit invoice

How to create/edit product

How to edit default invoice message

How to create credit memo with reason and understand payment behavior

Credit memos will deduct from oldest unpaid balance. Because fairshare cannot be forced need to make sure new payments cover uniform minimum to participate.

How to generate and read statements

Statement periods should set up for the entire school year

How to resend outstanding invoices

Shopify Store

Authenticator App sign in

How to turn products on/off

How to create/edit products

How to check for fair share payments

How to mark orders as shipped without emailing a notice

How to review/summarize sales reports for orders and parent distribution

To Do

Need to scrub QB customer list with roster and replace parent names with student names.

Next year ensure parents register EACH student name individually.

Need to create new Shopify registration form for 25/26. Possibly link to google forms instead of within Shopify.

Update QB products and fair share amount

Wipe out QB negative balances at year end, leave credits on books to carry over to next year.

Update Shopify website "for student" and "for embroidery" name entry fields

Review and update blog for parent info

Review fair share payment amount structure - leave option for $1 increments, change wording in item description to cover annual fee and payment schedule

Transfer QB and Shopify ownership to Heather

Best Practices

Stop allowing people to pay fairshare by Zelle. Force them to shopify or QB direct invoice payment. The 2.9% service charge is well worth the tracking and automated labor to the Treasurer and Membership. Otherwise every single entry needs to be communicated and made manually for 200 students between fall and winter seasons.

Chase people for outstanding balances by reissuing partially paid invoices.

Communication to execute fair share and payments MUST occur in writing. Just telling someone is too easy to forget and there is no documented history.