Solving the Problem with Sajid's Sub Shop

Sajid should emphasize
the importance of a
hygienic diner by discussing
health standards with his
employees.

There should be a cleaning
schedule for employees so
they know when it is their
turn to clean.

A system should be started
with the employees. For example,
employees should know that if one person
is making a sub, the other should take care
of taking orders. This way, the line can be taken
care of.

Sajid should be more stern about
phone rules, and make it known that if
the phone is not picked up then they
can lose major business.

Create stricter rules and
consequences for
irresponsible behaviour.

Give them rewards for good
behaviour.

The ideology of "the
customer is always
right" should be put forth.

Employees must also
learn communication strategies
so fights can be avoided.