4 management function

importance of planning

anticipate potential problems

provide direction to employees

clarify roles and responsibility

planning process

step1:establish objectives and goals

step2: gathering useful and relevant
information

step3: evaluating and determining
alternative option

step4:setting a time frame for action

step5:implementing the plan

smart goals

specific

measurable

attainable

relevance

time frame

setting performance standard

measuring actual performance

compare actual performance with standard

taking corrective action

authority

line

staff

levels

tall structure

manny levels

difficult communication

less efficient and inflexible

narrow span of control

low motivation

flat structure

few levels

faster communication

efficient and flexible

wide span of control

high motivation

forming department

by function

by geographical location

by product

importance of leading

motivating workers to perform their tasks

avoiding problems and mistake

improving company performance

leadership style

autocratic

democratic

laissez-faire leadership