A Study on Long Queue at Goverment and Private Sector in Brunei Darussalam
Government
Which Department
Immigration
Labour Department
JPD
Private Sector
Banks
Insurance
Average wait times permonth
Ask for help in government side
Done
Ask for information in Private Sector
Recommendation
Appointment
Application(Qminder)
Virtual line
Aim
Reducing lost hour for government and private
sector and increase the productivity of people
Done
Objective
To Reduce
To know why
How as the queue system today
Advantages
Customer
Counter Staff
Goverment and Private Sector