Abandon Cart Flow

m

User visits site / 30 minutes later we send follow up message.

Hi {{first name}}. Thanks for visiting our store. We see that you added one of our beautiful canvases to your cart.

Were you able to purchase?

Yes

That's wonderful! We know you will be super happy with your purchase.

Would you mind taking a post purchase survey for us? There may be a cool surprise at the end ;)

Sure

Send to Survey Flow

No thanks

No worries {{first name}}. Thanks again for your purchase.

4 hours later send another message

Hi again {{first name}}. Sorry to bother you but we forgot to mention our...

No

No worries {{first name}}. We know that things come up. We would like to offer you a 15% discount so you can complete you purchase. Would that be cool?

Sure would

Cool Beans! Just use this code at checkout to get your discount.

NEED DISCOUNT CODE

Click the button below to use it now.

1 Hour later send follow up

Just wanted to check in and see if you were able to use your discount code.

I was

Awesome! Thanks for your purchase and we know you'll be happy with it.

No yet

Ok {{first name}} no worries. Let us know if you need any help with any of the following.

OPTION 1

SEND REPLY

Something Else

Sends to Ask a Question Flow

No thanks

I don't like discounts

Everyone loves discounts :) But we understand if you don't want it.

Is there anything we can answer for you about our company or products?

Yes

Send to Ask Question

No thanks

Ok {{first name}} Have a nice day!