DT Virtual Summit - Strategic Initiatives in FSI

Stragetic FSI Focus Areas

Intelligent Sales Advisors

Customer Experience Orchestration

Future Banking Workforce

Financial Crime, Risk, and Cybersecurity

Core Banking, Open Banking and Payments

Mapping MS Key Solutions

B&CM

FSI at Risk and The Changing Market

Because Banks and Insurance MUST change to meet the market needs or risk being replaced.

Customers' needs are changing

Competitors are much more than 5 years ago

Q: Where is the FSI being THREATENED? A: Tools, data analytics, new technologies and platforms.

Payments/Billing: Payment processing,card developers & subscription billing software tools

Insurance: Companies selling insurance digitally or providing data analytics and software for (re)insurers

Personal Finance: Tools to manage bills and track personal and/or credit accounts

Captical Markets: Sales & trading, analysis and infrastructure tools for financial institutions

RegTech: Audit, risk and regulatory compliance software

Wealth Management: Investment and wealth management platforms and analytics tools

Crypto: Companies leveraging blockchain technologies for financial services

Remittance: International money transfer and tracking software

Lending: Marketplace lending & alternative underwriting platforms

Mortgage: Mortgage lending, digitization and financing platforms

Top FSI Investment Priority (Source: PwC 2020 Survey)

The United States

Regulatory Compliance

Enhancing Customer Service

Implementing New Technologies

Europe

Enhancing Customer Service

Regulatory Compliance

Implementing New Technologies

Asia-Pacific

Enhancing Customer Service

R&D Innovation

New Product Development

Emerging Markets

Enhancing Customer Service

R&D Innovation

New Product Development