Four Strategy For Effective Communication

Asserting yourself can help express thought, opinions and feeling in a open and honest way.

How to be more assertive:

Know your needs and wants

Receive feedback positively

Learn to say "no"

Practise being assertive

Express your needs and wants

Value yourself and opinions

Types of communication assertion

Empathetic Assertion

First listen to the other persons opinions and wants than explain your own. Make sure your sympathetic to the other person as well and listen to them.

Escalating Assertion

This means you are more firm with your needs and are willing to escalate the situation if needs are not met.

Our body language can tell a person how we are feeling and coming across. It's important for people to be able to read and understand different body languages and movements to avoid any contradictions and hostility,

To fully understand non-verbal communication we have to be able to read a persons body language and how we deliver our own body language.

Reading Body Language

Don't just focus on only one body or verbal signal because someone might accidentally give off the wrong body language.

Everyone is different with how they express emotion. It's important to know the differences in people and don't assume that all body languages mean the same to everyone.

Delivering Body Language

Make sure you match your body language with what you're saying so they don't contradict each other.

Avoid negative body language this can help improve your self confidence and help the other person feel more at ease.

Managing stress is important during a coversation because you will be able to think more calmly. By remaining calm you can tell if it will be easier to tell if you should respond or just stay quiet.

There are different ways we can try to stay calm during a conversation so we don't say anything we might regret or lash out unexpectedly.

Use stalling tactics

Collect your thoughts

Speak clearly

Summarize then stop speaking

When listening in a conversation it can help the other person feel heard and we are able to better understand them.

Some ways we we can become better listener are:

Provide feedback

Show interest in the conversation

Focus fully on the speaker.

Favour your right ear

Avoid interupting

Set aside judgement