Introduction in sport management

MANAGEMENT

SPORT MANAGERS RESPONSIBILITIES

sport managers resources

human resources

finance resources

physical resources

performance

informational resources

MANAGEMENT SKILLS

decision making skills

ability to select alternatives to
solve problems

communication skills

ability to get your ideas across
clearly and effective

team work

technical skills

tools,procedures and techniques of
a specialize field

conceptual skills

understand abstract ideas

understand the whole an organization

ability to coordinate all of the
organizations interest and activities

people skills

ability to work with,understand,
mentor and motivate other

TOTAL QUALITI MANAGEMENT

DEFINITON

Fokus on customer to imrove product and value

Top management commitment

Employee involment

materials

technology

method

MANAGEMENT PROCESS

Planning

process of setting objectives and determining

Organizing

arranging and structuring work

Leading

motivating subordinates,directing,selecting and
resolving

Controlling

monitoring,comparing and correcting work

MANAGERS

Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished .

MEASURING MANAGERIAL PERFORMANCE

performance effectiveness

defined as choosing the right goals

Performance efficiency

defined as the ability to do the things right

MANAGERIAL LEVELS

TOP MANAGERS

Conceptual skills

MIDDLE MANAGERS

Human skills

FIRST-LINE MANAGERS

Technical skills

MANAGEMENT ROLES

Interpesonal Roles

Figurehead , leader , liaison

Informational Roles

Monitor , Dissemninator , spokesperson

Decisional Roles

Entrepeneur , negotiator , resource allocator