LEADS
DIALFIRE
CANT HEAR
Check the PC volume system
Check the headset if its connected
Beep Beep sound
Try other number on the screen or Inform us if still carry on
PC slow
Once they leave office, turn off the PC and LOG OUT from Dialfire
D1 : message show on red color
No customers available for dialing (Please import or allow 20mins pause)
PBX 3
PBX not ready : PBX is disconnected
Fabrice, Me, Naylor, and his assistant are on the same WhatsApp group to notify when this happens. and they fix. very rare happen
DAILY ISSUE BY CALLING FABRICE
Keep in mind Agent needs to Log out when they Go to the toilet, Lunch, smoke, or go home. They left it open while not attending.
KNOWLEDGE OF THE APP
Basic knowledge on how to use Dialfire has been going on for quite sometimes, Because LEADS has been given to them in bulk. they dont attempt to Dial the number again or keep it as a call back or a reminder. they Just DISPO leads
RVM numbers
ATTEMP DIFFERENT TIMES, BEFORE DISPO THE LEADS, LAST RESORT MOBILE PHONE LANDLINE (We have Mobile, add the app) that turns Landline, this has been tested.
Hardphone if connected to the PC, it cuts the Internet Connection speed, currently almost a GiG per seconds the internet speed. DIALER (DIALFIRE) it self is a PHONE and if a HARDPHONE CONNECTED TO THE PC, IT WILL CAUSE ISSUES, PROXY WONT KNOW WHICH CONNECTION NEEDS TO SHOOT THE VOICE BACK, NOT ADVISABLE TO CONNECT HARDPHONE
MICROSOFT TEAMS
To address Issue and walking around
They need to @ the person who urgently need attention for
Subtopic
Subtopic
ADS
CAMPAIGN
TRAFFIC
ADVICE FOR BULK EMAILS POP UP
LEADS
WORDING MAKES IT EXPENSIVE
INDIRECT CAMPAIGN WORKS AND CHEAP
CONVERSION
MONITORING
WHATSAPP 4 WEB WHATSAPP PLUS PHONE
MICROSOFT TEAMS
INBOX AND WHATSAPP PERFECT FOR DIRECT PRODUCT
COST
JANUARY
R 131
FEBRUARY
R 158
MARCH
R 78
APRIL
R 10
APRIL
R127,531.71
MARCH
R348,991.39
FEBRUARY
R385,317.56
JANUARY
R45,830.94
ACTIVE
platinum cash
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DIALFIRE
ZAPPIER
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0795796246 DTR
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