Larry Rivarde, COO Operations Copy

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The Tourism Industry

par Joshua Belen

Database

par Dipen Bc

DIGITAL LEARNING

par mg licandro

CALL CENTER

par Cenk Uzunkaya

Larry Rivarde, COO Operations

Main topic

OPERATIONS

Rodney Daniels Sr. Director of Operations

Matt Sirpenski, Assistant Director Guest Services *Hire, Orient & Train New Employees *Evaluate & Coach Employees *Develop Resources & Training Materials *Scheduling

INFORMATION TECHNOLOGY

Hagen Cobb, Supervisor *MT Show *Intuiface Development for Exhibit *AV Support

Nicholas Darling, AV Technician *AV Support *Printer Administration *Tech Support *Internal Web Based Development

Dayle Decker, AV Technician *AV Support *Intranet Development *Tech Support

Jeffrey Glennon, Network Support Tech *IT Support *Phone System Admin *Wireless Network Admin *AV Support

Tim Robbins, IT Manager *Computer Systems Admin *Tech Support *Backup Phone System Admin

Bruce Cousineau - Director of IT *Oversee IT & AV

HUMAN RESOURCES

Kathy Freeman, Volunteer Coordinator *Manage Volunteer Program *Manage Internship Program

Donna Deyorio, Manager *Employee Benefits *Compliance *Employee Relations

Terry Wilson, Admin Assist *Orientation *Employee Appreciation *Employee Training *Employee Training Onboarding, etc.

Larry Rivarde, COO *Employee Relations *Employee Management

OPEN - Director *Manage Employees *Employee Relations

ZOOLOGICAL OPERATIONS

Marixsa Jimenez, Exec Administrator *Support COO *Support Director of Operations *Policies & Procedures

Stephanie Oliveras, Administrative Assist *Support Executive Administrator (Backup) *Support Sr. VP of Zoological Operations *Assist Department Budget *Vendor Contact *Expenditure Requests *Purchase Orders