1.0 Email Implementation

1.1 Project Management

1.1.1 Planning

1.1.2 Risk Mangement

1.1.3 Cost & Schedule

1.1.4 Task Management

1.1.5 Communication Plan

1.1.6 Scope Management

1.1.7 HR Management

1.4 Software Management

Requirements

Compatibility Definition

Service Pack Management

Acquisition Plan

1.2 Hardware Management

1.2.1 Requirements

1.2.2 Space Management

1.2.3 Security Implementation

1.2.4 Recovery

1.2.5 Upgrade Planning

1.2.6 Configuration Management

1.5 System Testing

Environment Testing

Interoperability

Client Management

Back-up & Recovery

Crossover Plan

1.3 Support Services

Training Development

Information Management

Deployment Management

Support

1.6 Installation

Planning

Trouble Managment

User Support

Testing & Verification

Performance Management

Package Deployment