A better UX
Proactive Services
Circulation and document delivery
Loan and return collections
Laptop/IPad loaning Program
Library notices services
Inter-branch delivery
Storage collection request
HKALL
ILLIAD
Registration
Issue FAC staff card
Issue SPACE library card
Alumni card application
Circulation of Friends (COF) application
JULAC card registration
study extension
Issue temporary pass for visitors, overseas students, the public
Spouse/dependent children library cards application
Others
Photocopying and printing
Answering users' inquiries in Information Services counter
Providing Octopus top up services
Handling lost and found properties