CRM rjesenja
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InfoHand vs SugarCRM
Richard Branson
Talking management
Marketing Management
Inspiriting Interview
Integracija ERP...
Import iz ERP-a u zajednicke tabele (partneri, fakture, uplate...)
CRM tekstovi
HarvestSolutions
CRM in Cloud (sajt IBM)
CloudCRM+
Cerillion
ZOHO ties CRM w.tepephoni, Chechbooks...
X2 CRM
What is CRM?
Video What is CRM?
CRM Archiceture
Case Study
Video ..
Data integration
7 steps to write CS
Celirillion CS
KPI
How to Develop KPI?