DSS

Types of Models

Mathematical

Mental Models

Analog models

Iconic models

problems

opportunities

Example: globalization

Types of DSS

Model-oriented DSS

Data-oriented DSS

phases of decision making:

intelligence

design

choice

Managerial Decision Making

Inputs: resources

Output: attainment of goals

Measure of success: outputs / inputs

step of dss

recommend a potential solution to the problem

Identify possible solutions

Construct a model

Define the problem

Decision Support Framework

Highly unstructured

Semi-structured

Main topic

Highly structured

Types of Control

Strategic planning

Operational control

Management control