Customer Dials
*682#

Welcome to MTC Services

1. Balance Enquiry
2. Bundles
3. Taamba
4. Aweh
5. Content
6. Airtime Top-Up
7. Trivia
8. Other

Option 4

Aweh products
Bal: N$8.50

1. Aweh-O-Yeah
2. Aweh Subscribe
3. Aweh Renewal

Option 2^

r

call canGetAdvance here to retrieve the maximum the subscriber qualifies for.

Aweh Subscribe
Bal: N$8.50

1. SuperAweh - N$53
2. Aweh Prime - N$32
3. Aweh Gig - N$32
4. Aweh Go - N$13
5. OkaAweh - N$7
6. *. Back
Reply:1-5

Option 5

BAL is >= bundle
&
Taamba is enough to cover next higher Denom
(Up-sell)

r

The decision to upsell can now be made based on the bundle the subscriber chose and the maximum the subscriber qualifies for.

Did you know that you qualify for a
Taamba Advance of N$ 5.00 which
means you can purchase AwehGo.
To take Taamba Advance
and purchase AwehGo select
1. Yes
2. No

Option 1

r

canGetAdvance is called again to get the specific denomination that covers the bundle purchase. processAdvanceis then called and the denomination amount passed.

You have successfully
subscribed to Aweh Go.

EXIT:
SMS 1 - Aweh Conf
SMS 2 - Taamba Conf

Option 2

Confirm OkaAweh Subscription - N$7?
1. Yes
2. No
3. Take an Advance and purchase another Aweh

Option 1

You have successfully
subscribed to OkaAweh.

EXIT:
SMS 1 - Aweh Conf

Option 2

Thank you for using Aweh, hope to see you again soon.

EXIT:

Option 3

Redirect to Main menu

With a QA of 15 and a difference between balance to cost of up-sell at 4.50, the closest Taamba denom needed to complete the purchase is N$ 5
We aim to give them only what they need to complete the purchase.

If they qualified for 40 in this example, we would up-sell them to the Aweh Gig with a Taamba of 30.

Option 4

BAL is < bundle
&
Bundle <= BAL + Taamba
(Assist Complete)

r

The decision to assist can now be made based on the bundle the subscriber chose and the maximum the subscriber qualifies for.

Your balance is insufficient to complete your AwehGo request.
Take a Taamba advance of N$ 5.00 in order to get your AwehGo.
1. Yes
2. No

Option 1

r

canGetAdvance is called again to get the specific denomination that covers the bundle purchase. processAdvanceis then called and the denomination amount passed.

You have successfully
subscribed to Aweh Go.

EXIT:
SMS 1 - Aweh Conf
SMS 2 - Taamba Conf

Option 2

Take an Advance and purchase Aweh?
1. Yes
2. No

Option 1

Redirect to Main menu

Option 2

Thank you for using Aweh, hope to see you again soon.

EXIT:

Could also be a direct EXIT?

Option 3

BAL is < bundle
&
Bundle > BAL + Taamba
(Up-sell Complete)

Your balance is insufficient to complete your AwehGig request.
Take a Taamba advance of N$ 5.00 and you can still get AwehGo.
1. Yes
2. No

Option 1

You have successfully
subscribed to Aweh Go.

EXIT:
SMS 1 - Aweh Conf
SMS 2 - Taamba Conf

Option 2

Take an Advance and purchase Aweh?
1. Yes
2. No

Option 1

Redirect to Main menu

Option 2

Thank you for using Aweh, hope to see you again soon.

EXIT:

Could also be a direct EXIT?

Option 5

BAL is >= bundle
&
Next Higher bundle is > BAL + Taamba
(Continue with existing flow)

Use existing flow content and journey

Highest Qualified Taamba
= N$ 15