Reservations workflow

booking enquiry

reservation request

Instant booking

receive booking confirmation *resp. accepted auto

Reservation request

Receive email requesting availability> check, reserahc, calendar, etc

pre/approve

first contact> tell me more canned response

vetting

accept

confirmation

insert in BE > bookingsync

pre/checkin message

payment

decline

special discount

princing comms

airbnb

request> calendar blocked 24h

1h

manual vs. auto

mandatory details en HoH stays BE

request or refund

double booking

cancellation

guest

refund

relocate

host

superhost

3 types

24h