Royal Bank of Scotland Group (RBS)

Global business with a range of operations in Europe, North America and Asia Pacific.

Operations are diverse

Subtopic

RBS is one of the world's leading financial services companies providing a range of retail and
corporate banking, financial markets, consumer finance, insurance, and wealth management
services.

World-class financial services

It attracts the most talented people.

RBS recruitment is based on merit

Merit: the quality of being
good and deserving reward.

RBS has lots of different career opportunities
to offer

Bankers, traders, sales, customer service, investment analysts, and
business advisors.

Every role can be described in terms of specific job targets

Allows managers to measure each individual’s performance in a
specific way and reward them accordingly.

Will agree job objectives and
targets with their line manager at the beginning of the year

Then
measured and reported on during the year.

At the end of the year they will have a performance
review.

There are also business support roles

IT, marketing, human
resources, finance, and legal

Individuals are motivated by
different things. Motivation can be about shaping a worthwhile career or it may involve having
more flexibility with time.

Non Financial Rewards

At RBS, people are encouraged to ‘make it happen’
through personal development. This means RBS encourages employees to grow and develop their skills and abilities. This in turn helps RBS to grow as a company. Employees identify development needs with their line manager at their annual performance review

Results Based Payments

All staff receive their
salary credited monthly to their staff bank account. The terms and conditions of their employment
specify the basic rate of pay and any further payments that they may be eligible to receive including bonuses of performance

work-life balance between work and non-work commitments.

RBS gives all
employees the ‘right to work flexibly’.

RBS recognises that in some circumstances, people may need time off from work for reasons
other than sickness. Some people have special family commitments or commitments in their
local community

The policies of RBS in relation to work-life balance help to create a working atmosphere that
relieves stress.

RBS provides a
free advice service called 'HelpDirect'. Employees can call for advice on making the most of
their time at and away from work. It also offers counselling on a range of life issues.