Writing Business Memos
Heading
To:
Reader's full name
Reader's job title
From:
Your name
Your job title
Date:
Full date when written
Subject:
Clear and specific statement of memo content
Structure
Introducdtion
Content
Conclusion
Action
Attachments
Audience
Identify the need-to-know individuals/groups
Clear and specific statement of memo content
Purpose
Informative
Problem-solving
Persuasive
Action-generating
Subject
Sensitive
consider alternatives
Face-to-face
Phone
Surface mail
Perrsonal
keep readers to a minimum
Design
typically 1-2 pages
Letterhead or Memo form may be used
Short paragraphs
Left aligned
extra line space between paragraphs
Use numbered or bulleted offset lists
Highlight dates and actions