Writing Business Memos

Heading

To:

Reader's full name

Reader's job title

From:

Your name

Your job title

Date:

Full date when written

Subject:

Clear and specific statement of  memo content

Structure

Introducdtion

Content

Conclusion

Action

Attachments

Audience

Identify the need-to-know individuals/groups

Clear and specific statement of  memo content

Purpose

Informative

Problem-solving

Persuasive

Action-generating

Subject

Sensitive

consider alternatives

Face-to-face

Phone

Surface mail

Perrsonal

keep readers to a minimum

Design

typically 1-2 pages

Letterhead or Memo form may be used

Short paragraphs

Left aligned

extra line space between paragraphs

Use numbered or bulleted offset lists

Highlight dates and actions