Health Advocate
888-506-1966
Goals of Health Advocate
Safer Healthcare System
better PROCEDURES to avoid errors
TECHNOLOGICAL INNOVATIONS for accurate and on demand medical records
POLICIES to address errors, near misses, technology failures
Better PATIENT involvement
Design of Healthcare Services
Delivery of Healthcare Services
Patient-Centered Care
Transition and continuity
support continue optimal health after health encounter
physical comfort
from pain
Education tailored to patient needs
education
communication
information
Coordination and integration
institutions
providers
Respect
expressed needs
preferences
patient values
Emotional support
with worry
with fear
Involvement of family and friends
decision making
caregiving
What does a Health Advocate do?
Provide
Quality Ancillary Services
Quality Facilities
Quality Doctors and Hospitals
Center of Excellence
Research on condition/diagnosis
Communication tools
Educate
employer resources
community resources
plan benefits
test, treatment, drugs review
preventative health
disease process
procedure/surgery
Insurance terms
Collaborate
Levels of Care for Patient
Out of Network Providers
Family or loved Ones
Doctor or Specialist
Coordinate
with Family or Loved Ones
Safe Discharge from facility
Second Opinions
Ancillary Providers
Hospital or Facility
Doctors or Specialist Visits
Assist
Claims
Appeals
Denials
Referrals
Prescription plan
Insurance Issues
Identify
Special benefits/programs
Healthcare Resources
Healthcare Quality Issues
Co-Manage
Complex Catastrophic Issues
Chronic Conditions
Co-Morbid Issues
Acute health care issues
What is a Health Advocate
Non-Clinical Advocate
Health Advocates can be non medical professionals who may have had a personal lengthy experience with a health condition or may have helped a love one suffering froma certain health condition.
Clinical Consultant
Social Worker
Nurse Practitioners
Physician Assistant
Doctor
Nurse
