ORGANISATION BEHAVIOUR
Goals
First goals
Identify and explaination of phenomena within organization
Seconds goals
Clarity and forecast behaviour
Identify factor cause behaviour
Third goals
control behaviour that occurs in organization
Global organizations
Globalization
the process of liberalization of national boundaries to trade investment , technology and people
increase volume of worldwide
cross broder transaction inn goods and services
international capital flows
widespread diffusion of technology
increase foreign assignments
transfer jobc to countries with low labour cost
Quality and productivity
companies need to be effective and efficient for high productivity and market reach and success
Productivity : is a types of performance measures
measurement use are effectiveness and efficiency
Effectiveness: ratio of effective output to achieve input required
Efficiency : measures amount of resources used to produces a unit
Technology
Development include
leaner production
lowers cots
zero defect supply
flexible manufacturing
technological capabilities in order to be more competitive in global scene
ethics
focus on corporate social responsibility and transparency in private and public sectors
Nation Buliding
Definition
investigates how individuals, groups and structures impact behavior within organization and improve the effectiveness of organization.
Levels of organisation behaviour
Individual levels analysis
Factors influence individuals behaviour, from the way they ......
learn
personalities
Ability
control their emotion/ work stress
attitudes /motivation
Group level analysis
Happen when individual interaction with another group individuals
Involves : members of team , teamwork , communication, decisions interpersonal conflicts
Skills needed : power understanding , influence , politics and leadership
Organisational level analysis
culture
structure
Design of organization
Encourage Creativity to maintain organization development
Major disciplines
Anthropology
studies the relationships between individuals and environment
relationship category : symbols , beliefs , language
Economy
understand individual make decision
Psychology
major influence organization behaviour
Political Science
conflict resolution
play politics within organization
Sociology
refers to social system ang human interactuals
Humanities