HRM

Performance Management

Appraisal

Process

Stablish performance standards w/ employees

Mutually set measurable goals

Measure actual performance

Compare actual performance w/ standards

Discuss the appraisal w/ employees

If necessary, initiate corrective action

Methods

Critical incident

Checklist

Graphic rating scale

Forced choice

Behaviorally anchored rating scale

Group order ranking

Individual ranking

Paired comparison

Distortions

Inappropriate substitutes

Leniency error

Halo error

Similarity error

Central Tendency

Inflationary Pressures

Rewards

Intrinsic

Diversity of activities

Participative decision making

Greater job freedom and discretion

More responsibility

More interesting work

Opportunities for personal growth

Extrinsic

Non-financial

Preferred work assignments

Preferred office furnishings

Preferred lunch hours

Assigned parking space

Impressive titles

Own secretary

Business cards

Financial

Performance based

Piecework

Commission

Incentive plans

Performance bonuses

Merit pay plan

Implied-membership based

Cost of living increases

Labor market adjustments

Time-in-rank increases

Profit sharing

Explicit membership based

Protection programs

Pay for time not worked

Services and perquisites