Information Management
Heads of Departments need to control
Own the problem
Buy into solution
make decisions
focus teams
Procedures must have documents
Defined
Clearly managed
Manage Change
resistance
handover
Induct
Instill
HRM need to get involved
Responsibility
Sign off HRM documentation
Legal aspects of HRM documents
Overview
people involvement
Shared drives
Shared protocol
Searchable
Tidy
Documentation must have procedure
Clear
Track Changes
Specific
SMART
Secure
Searchable
File name protocol
Defined
Enforced
Intranet
Cheap
Easy
Like an online database
Editing restricted
Management sign off content
no repeats
less errors
Regular Meetings
Staff on board
Consulting
Talking
Listening
with lunch
incentive to create better office