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Hofstede Dimensions

Spatial perception

Verbal communication

you addresse people big their first name

“Dobro jutro” and “Dobar dan” are the to simple ways to greet someone. however, when you are addressing a man it is preferable that you say “dobro došao” and when it is a woman you should say “dobro došla”. When it is a group of people you should say “dobro došli”.

Time perception

In the workplace, when it a

Non-verbal communication

Do not use friendly gesture, like a hug, a tap in the back, a kiss on the cheek or a kiss on the hand for the first meeting.

Business meeting etiquettes

Documents that needs to be shared among the people in the meeting should be in their home language

Depending on the length of the meeting refreshment drinks should be provided.

Bring translator if needed.

Present an agenda of the meeting

You should offer different option to schedule a meeting and inform what the meeting would be about

Business etiquettes

business meals are away to strengh the business relationship and

Businesses are conducted slowly

For a easier negociation process a personal relationship could be benefitial

Workers have to always wear suits at work and during meetings. Men wear suits with a tie and women have a variety of option (dress, skirt, suit..)

Small gift are well considered, but expensive gifts might not be well seen because they can be considered as a bribe.

Letters should be sent to the company directly not to the person concerned

Many businesses are close during August

No meeting schedule on Friday's afternoon

Discussion of getting to know the person before the meeting are common.

punctuality is very important

First introduction meeting is a form of introduction before meeting the actual partner or client.

Keep direct eye contact wen speaking

Remain standing until they offer you a seat that should be reserved for you.

Firm handshake and direct eye contact when greeting