Categorie: Tutti - responsibilities - resources - communication - agenda

da K Jas mancano 8 anni

323

Interdepartmental Communication & Operations

A comprehensive meeting was held to discuss interdepartmental communication and operations at Pacsoft USA, facilitated by Katy and co-facilitators Matt and Tom. The agenda included discussions on new organizational structures, brainstorming alternatives, and outlining company standards such as customer service and communication.

Interdepartmental Communication & Operations

Pacsoft USA: Interdepartmental Communication & Operations

Type in the meeting title


Begin by typing in the title of your meeting, e.g. 'Marketing planning meeting' or 'Project X review meeting'

Preparations

Preparations


The success of any meeting is proportional to the amount of time spent in preparation, by all participants.

meeting food snacks, room and comp hardware

Who is responsible for 'meeting food snacks, room and comp hardware'?


Enter the person responsible for this action.

brief staff inro email to tom

Who is responsible for 'brief staff inro email to tom'?


Enter the person responsible for this action.

order tom's cards (get proper title)
CW + AV

Who is responsible for 'order tom's cards (get proper title)'?


Enter the person responsible for this action.

katy's intro

Who is responsible for 'katy's intro'?


Enter the person responsible for this action.

matts intro

Who is responsible for 'matts intro'?


Enter the person responsible for this action.

communicate agenda to team

Who is responsible for 'communicate agenda to team'?


Enter the person responsible for this action.

gather needed printed materials
CW

Who is responsible for 'gather needed printed materials'?


Enter the person responsible for this action.

run plan across AV

Who is responsible for 'run plan across AV'?


Enter the person responsible for this action.

get dress code to tom

Who is responsible for 'get dress code to tom'?


Enter the person responsible for this action.

create training checklist for TC and MT for Woodland Park
Katy and Phil

Who is responsible for 'create training checklist for TC and MT for Woodland Park'?


Enter the person responsible for this action.

cover all of tom's travel and lodging arrangements for Aug 1-5, Sept 5-9
Tom and Katy

Who is responsible for 'cover all of tom's travel and lodging arrangements for Aug 1-5, Sept 5-9'?


Enter the person responsible for this action.

complete tom's on-boarding paper work

Who is responsible for 'complete tom's on-boarding paper work'?


Enter the person responsible for this action.

Get tom his necessary equipment
AV

Who is responsible for 'Get tom his necessary equipment'?


Enter the person responsible for this action.

gather list of resources sent as attachments to Matt
Matt

Who is responsible for 'gather list of resources sent as attachments to Matt'?


Enter the person responsible for this action.

Get tom on drop box

Add a preparation action


Add an action for the meeting preparations. Think about:

katy

Who is responsible for 'Get tom on drop box'?


Enter the person responsible for this action.

Attendees

Meeting attendees


Who needs to be at this meeting? Everyone should be there for a purpose, and have a role to fill.

matt
co-facilitator

Add the role for matt


What role will matt have in the meeting? Think about:

Tom
Attendee/co-facilitator

Add the role for Tom


What role will Tom have in the meeting? Think about:

Katy

Add an attendee


Add an attendee and press Enter.

Facilitator

Add the role for Katy


What role will Katy have in the meeting? Think about:

Date and time

Galvanize Denver - Platte

Enter the meeting location


Enter the meeting location. Ensure that all participants know where it is, and have enough information and time to get there.

9a-5p

Enter the start and end times


If attendees are travelling, make sure you allow enough time for all the business of the meeting, and keep to the start and end times.
If you have already drafted the agenda, you should have an idea of how much time is necessary, plus some time for getting started and bringing it to a close.

Aug 1, 2016

Enter the meeting date


Enter the meeting date, making sure there is enough time for adequate preparation of materials and participants.

Follow-up

Follow-up actions


What follow-up actions will be needed after the meeting?

Action

Add a follow-up action


Add an action to follow up after the meeting. Think about:

Responsible

Who is responsible for 'Action'?


Enter the person responsible for this action.

Agenda

Meeting agenda


When developing a meeting agenda, think about:

Schedule next steps regarding each key topic and put on everyone's schedules

Enter the time allowed


How much time should be allowed for 'Schedule next steps regarding each key topic and put on everyone's schedules'?

Introduce software structure and modules
Ensure that all team members have access to their required tools and resources. Identify tools and resources that may not yet exist or be available in the US.

Enter the time allowed


How much time should be allowed for 'Ensure that all team members have access to their required tools and resources. Identify tools and resources that may not yet exist or be available in the US.'?

discuss new organizational structures that are on the table and also brainstorm alternatives

Enter the time allowed


How much time should be allowed for 'discuss new organizational structures that are on the table and also brainstorm alternatives'?

Outline some company standards: customer service, communication (inter-/intradepartmental, US to AU), outbound (particularly in terms of support)

Add an agenda item


Add an agenda item, thinking about what preparation will be needed, and who is best placed to prepare it, present it or lead the discussion. Think about:

Time

Enter the time allowed


How much time should be allowed for 'Outline some company standards: customer service, communication (inter-/intradepartmental, US to AU), outbound (particularly in terms of support)'?

Introductions

Objectives

What are the meeting objectives?


Having clear objectives for a meeting is essential. The biggest reason for the widespread unpopularity of meetings is their lack of purpose.

At the end of the meeting, what should the participants be able to do?

Tom and Matt gain understanding various modules and where we're going with them
Establish timeline for each department and plan for communicating rollout.
Discover and create ample resource base for all
Discuss a new support-sales-implementation dynamic. Transitioning of prospects to clients (first discuss current process)
Provide Tom detailed understanding of current company structure--discuss new structures
Create new company standards
Impart a solid understanding unto Tom, what it is that both Katy and Matt currently doing, and what their trajectories are.
Gain understanding of Tom's background, what he's bringing to the table here, what expectations he may have of anyone on staff and what his vision for US Ops and US Customer Care.

Add an objective


Add an objective for the meeting. Typical objectives of business meetings include:


Try to be very specific with your objectives, so that everyone knows whether they have been achieved at the end of the meeting.