Chapter 1 : Introduction To Management

Classical Approach

Scientific,,Administrative & Bureaucratic Management are combine for focusing on the individual worker's productivity, functions of management & overall organizational system.

Behavioural Approach

The development of thought adapted the classical perspective of management.

Quantitative Perspective

Characterized by its use of mathematics,statistics and other quantitative technique for management decision making and problem solving.

System Approach

An approach to problem solving that attacks complex system by breaking them down into their constituent elements.

Contingency Approach

A view that proposes that there is no one best approach to management for all situation.

Economic Influences

Social Influences

Political Influences

Technological Influences

Global Influences

Informational Roles

Monitor

Disseminator

Spokesperson

Decisional Roles

Entrepreniur

Disturbance Handler

Resource Allocator

Negotiator

Interpersonal Roles

Figurehead

Leader

Liaison

Technical Skills

Ability to use the procedures, techniques, & knowledge of an specialized field.

Human Skills

Ability to work effectively with other people.

Conceptual Skills

Ability to coordinate & integrate the organization's interests & activities.

The process of planning,controlling,leading & organizing that encompasses human,material,financial & information to achieve goals.

Manager- An organizational member who is responsible for planning,organizing,leading & controlling the activities of organization so that its goal are achieve.

Why do we need an organization

Accomplish objective

Preserve knowladge

Serve society

Provide cereers

Effeciency

Ability to get things done correctly and doing things right

Effectiveness

Ability to choose appropriate objectives & doing the right things.

Top Manager

Establish objectives, policy & Strategy, make long term decisions. E.g.: CEO,President

Middle Manager

Interpret top management directives into operating plans, make implementation decision. E.g.: Marketing Manager, H.R. Manager

first Line Manager

Direct & support work on non-managerial personnel, make short term operating decision. E.g.: Clerk