SIX USEFUL SOCIAL SKILLS
Effective comunication
The ability to communicate effectively with others is a core social skill
Effective communicators make good leaders because they can explain projects and goals in an easy-to-understand way.
You can develop your communication skills by following these steps:
Know your purpose
Identify your audience
Have a plan
Be approachable
Conflict resolution
Conflict resolution is the ability to get to the source of the problem and find a workable solution.
Conflict resolution is essential to maintaining a productive workforce and high workplace morale. Through conflict resolution, you can:
Understand more about the ideas, backgrounds and beliefs of another person and gain a new perspective that may even change your own.
Better ensure that relationships continue and grow in the future.
Find peaceful solutions to everyday challenges and put valuable resources like time, energy, reputation and motivation to better use in the workplace.
Active listening
Active listening is the ability to pay close attention to a person who is communicating with you.
You can increase your listening skills by focusing on the speaker, avoiding distractions and waiting to prepare your response only after the other person is finished, or also:
Maintain eye contact with the speaker.
Visualize what the speaker is saying.
Don't interrupt.
Empathize with the speaker.
Provide the speaker with feedback.
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Active listeners are typically well-regarded by their coworkers due to the attention and respect they offer others.
Respect
A key aspect of this skill is knowing when and how to initiate communication and respond.
Respectfully communicating can also mean using your time with someone else wisely—staying on topic, asking clear questions and responding fully to any questions you’ve been asked.
Here are some tips that can inform your behavior choices as you try to treat others respectfully.
Acknowledge each person’s basic dignity
Have empathy for every person’s life situation
Listen to and encourage each other’s opinions and input
Relationship management
This is the ability to maintain healthy relationships and build key connections.
This social skill allows professional relationships to flourish and all parties involved can benefit.
The following information provides some steps you can take to further develop your relationship-building skills:
Develop effective communication skills
Practice empathy
Develop your emotional intelligenceSubtopic
Ask for feedback
Empathy
It´s the ability to understand and identify with the feelings of another person. If you have empathy, others will often be more likely to confide in you.
If you strengthen your empathy and rapport with others, you can build stronger, more respectful and open relationships.
Some ways to show empathy in the workplace are:
Approach problems from another’s viewpoint
Ask questions to learn more about the other person’s point of view
Ask questions about the circumstances